This privacy policy explains how Score Smart handles your personal information when you use our service.
1. Introduction
We are committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, transparently, and securely.
2. POPIA (Protection of Personal Information Act) Compliance
We are committed to protecting your privacy in compliance with the POPIA.
- Purpose: Your personal and financial information will be collected and used for the sole purpose of providing our credit improvement services. This includes sharing necessary details with credit bureaus (e.g., Transunion, Experian, XDS) to file disputes.
- Confidentiality: We will treat all your information as strictly confidential. We will not share your data with any third parties for marketing or other purposes not directly related to the service you have requested.
- Security: We implement appropriate technical and organizational measures to secure your personal information and protect it against unauthorized access, alteration, or disclosure.
- Consent: By using our service, you consent to us collecting and processing your personal information for the purposes outlined in this policy. You have the right to withdraw your consent at any time.
3. Information We Collect
To provide our services, we collect the following personal information upon registration:
- Full Name and Surname
- South African ID Number
- Email Address
- Cell Phone Number
We will also process information from your credit reports obtained from the bureaus.
4. Disclaimer
While we strive to achieve the best possible results, we do not guarantee a specific outcome or credit score increase. The final decision on listing removals rests with the credit bureaus and creditors. Our service is based on our experience, expertise, and established processes. The information provided on this website is for informational purposes and should not be considered legal or financial advice.
5. Your Rights
Under POPIA, you have the right to access, correct, or delete your personal information. If you wish to do so, please contact us.
6. Changes to this Policy
We may modify this privacy policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of the service after such changes constitutes your acceptance of the new terms.